By: Segun Lawal
Pan-African Financial Institution, United Bank for Africa (UBA) who recently clinched the Euromoney awards as the Best Digital Bank in Africa, is once again asserting itself as a pace setter, moving in leaps and bounds in unchartered territory. UBA’s chat banker, Leo has launched in pilot mode on WhatsApp and will be fully available to customers by September 1st, 2018
With Leo now on WhatsApp, customers who are lovers of the app will be able to open new accounts, check their balances on the go and carry out basic banking services.
Speaking about the launch of Leo on WhatsApp, Kennedy Uzoka, Group Managing Director, said: “Our customers are at the heart of our business and we as a bank, are never relenting in matching our words with equal action. In today’s fast paced world with demands for quick responses, our aim is to make banking seamless and effortless for our millions of existing and potential customers.”
Also speaking on the launch of Leo on WhatsApp, Group Head of UBA’s Online Banking, Mr Austine Abolusoro, stated ‘United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.’ ‘Leo is ready and waiting to help with any form of banking services’ continued Abolusoro.
“WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information.
Leo who is already present in over 12 African subsidiaries, including Nigeria, and available in three languages, will be fully rolled out to customers on WhatsApp in September 2018 with all its regular features and extended attributes for WhatsApp.
UBA is one of Africa’s leading banks with operations in 20 African countries and in London and New York, with presence in Paris.
Adjudged to be at the forefront of innovation and convenient banking, UBA is one of the first financial services institutions on the continent to deploy Finacle 10x, a new information technology platform that boosts its services and electronic banking channels.
Today, UBA provides banking services to more than 15 million customers globally, through over a thousand touch points and other diverse channels.
Desarrollar Partners with Top Firms to Improve Real Estate Solutions
Desarrollar Limited a lifestyle and leading real estate solutions company in Lagos, Nigeria has partnered with Union Trustees Limited, First Bank Trustees Limited and Banwo & Ighodalo and The Lodt Legal Partners to improve real estate services and solutions.
The partnership which was signed on Monday, in Lagos, will unveil Nigeria’s most secure and institutionalized real estate trust consortium aimed at safeguarding the financial investments of Nigerians and Africans living abroad and in Nigeria.
According to the Lead Partner, Desarrollar Limited, Mr Ikemefuna Mordi, the trust framework includes Nigeria’s leading Trustees, legal firms and real estate firms which will work towards ensuring and providing real estate solutions.
Ikemefuna said, “Desarrollar and its partners have created an institutionalised safe-haven to protect Nigerians and Africans in the Diaspora and those living on the African continent from fraud, deception and, sometimes, misplaced dependence on dishonest family-based relationships, through delivering full, seamless and stress-free lifestyle colutions to the Nigerian and African communities both at home and abroad.
He explained t
hat Desarrollar applies a premium standard of excellence to its residential development, commercial development and real estate acquisition services in Nigeria, The United States and the United Kingdom.Their www.desarrollargroup.com throws more light on their Service offerings
FIRSTBANK RESTATES COMMITMENT TO SMES, AGRIC SECTOR GROWTH
By NAN (Oluwafunke Ishola)
First Bank of Nigeria Limited has expressed its commitment to the growth of the agricultural value chain and creating opportunities for the Small and Medium Enterprises (SMEs) to thrive in the country.
Its Group Head, Marketing and Corporate Communications, Mrs Folake Ani-Mumuney, made the assertion at the fourth edition of Fiesta of Flavours in Lagos.
The News Agency of Nigeria (NAN) reports that the Fiesta of Flavours is a food and beverage fair that provides an avenue for participants to fully experience the entertainment, art and business of food.
The fair organised by FirstBank in collaboration with the Eventful Ltd, connects SMEs with prospective customers toward boosting sales, exposure and business growth.
Ani-Mumuney said that the financial institution was committed to helping SMEs in the food sector to grow and develop, while promoting economic diversification.
According to her, SMEs are critical to the development of the nation’s economy and should be supported by all stakeholders in the overall national interest.
Also, Mrs Yewande Zaccheus, the Chief Executive Officer, Eventful Ltd., said that the initiative had created a platform that converges SMEs and customers in a relaxed atmosphere while promoting business activities.
Zaccheus said that many SMEs, especially those in the online space has leveraged on the opportunity of the fair to create awareness about their products, forge more partnerships and client base.
She said that many businesses that were showcased had grown through the platform and impacting positively on the economy.
Commenting, Mr Olisa Adibua, the Managing Director, Perception Media, said that the fair had assisted in showcasing the best in local and international cuisine, not just to Nigerians, but the international community.
Chef Tiyan Alile, the Founder, Culinary Academy and Culinary Consultant for Fiesta of Flavours, said that the fair provided a platform for vendors and customers to connect and also serves as a family day out.
“The hospitality industry is growing so much that people need offtakers.
“Contacts are exchanged at the fair and symbiotic relationship that leverages on various expertise from farm, packaging and culinary development are made,” Alile said.
She said that many jobs had been created with the fair through various trainings, seminars and competitions that empowers SME operators and visitors at the fair.
Commenting, Mrs Arinola Shobande, Head, Corporate Communications, Enyo Retail and Supply Ltd., said that the company was at the fair to enlighten consumers about standards of gas cylinders and also supply them with gas.
Also, Mrs Omolola Ezeifeoma, the Managing Director, Creative Foods Concept, commended the bank for the platform, saying that the fair helped her network to create awareness about her business activities. (NAN)
FIRSTBANK LINKS GROWTH TO INNOVATIONS, SERVICE DELIVERY
By NAN (Chinyere Joel-Nwokeoma)
First Bank of Nigeria Limited has attributed its success story to innovations and reinvention of products and services aimed at satisfying customers’ needs and aspirations.
Dr. Adesola Adeduntan, the Bank’s Managing Director, stated this on the sidelines of the second anniversary of FirstGem, a female focused product in Lagos. “At FirstBank, our purpose is to put our customers and stakeholders at the heart of our business. For over 124 years of our existence, we have focused on providing excellent financial services to meet the needs of our esteemed customers. We continue to improve on our products and also create new ones that suit their specific financial needs. The reason why we have been successful is our ability to invent and reinvent ourselves. You can only be successful like that when you put your customer at the centre piece of all your actions. That is the secret of our success.
“In designing our FirstGem product, we are very clear on the space we want to occupy,” he said.
Adeduntan further said that FirstGem had been designed on the path of what was discovered two, three years ago to fill the gap in ensuring women achieve active participation in economic development. He noted that FirstGem is not just a product but a complete lifestyle support designed solely for women.
Also speaking, Dr. Doyin Salami, Lagos Business School, urged investors in the Nigerian stock market not to panic about the forthcoming elections, assuring them the market would rebound after the general elections.
Salami said that Nigerians should stop dwelling on uncertainties surrounding 2019 elections, noting that election would come and go.
Speaking on the topic “New frontiers for businesses in 2019”: Salami said that Nigerians should tap into sectors with huge activities instead of dwelling on 2019 elections.
“Election is coming and it comes with uncertainties, there are over a 150 million Nigerians and I’m sure that their lives will continue after the election.
“I’m optimistic of where we are, election will come and go and we hope we don’t fight aftermath of the election. Whoever wins will manage the economy,”
Salami said. He further opined that the stock market which had gone down presently by about 15 percent would rebound after the elections. Salami added that Treasury Bills would offer higher returns next year, noting that people with risk averse could invest in it. Salami said that Nigerians should look inwards and tap into opportunities provided by the fast moving sectors with huge activities. According to him, the sectors are agriculture, manufacturing, telecommunications and ICT, healthcare and oil and gas.
Salami said that experience and knowledge would help entrepreneurs to identity new frontiers for business in 2019. He noted that many businesses collapsed because of lack of understanding and wrong pricing.
Also speaking, Ms Arunma Oteh, World Bank Vice President and Treasurer, identified Nigeria’s greatest challenge as extreme poverty, inequality, climate change, anti globalisation and high population, among others.
Oteh said that Nigeria would not achieve sustainable growth without tackling these challenges with strong sense of urgency. She said that one way to tackle these problems was to broaden economic participation by closing the gender gap.
Oteh said that globally, countries were losing $160 trillion in wealth because of differences in lifetime earnings between women and men. She said that “this amounts to an average of $23,620 for each person in the 141 countries studied by the World Bank Group”. Oteh noted that women were important for economic development and were the economic power house for society today. (NAN)
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